Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations: Tools for Talking When Stakes Are High
Table of Contents: Preface 1 What's a Crucial Conversation? 2 Mastering Crucial Conversations PART I WHAT TO DO BEFORE YOU OPEN YOUR MOUTH 3 Choose Your Topic 4 Start with...
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McGraw-Hill CompaniesType
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Table of Contents: This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to:
Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.
Contributor Bio:Grenny, Joseph |
Author: Grenny, Joseph
Publisher: McGraw-Hill Companies
Binding: Paperback
Pub Date: 2021-10-21
BISAC: Business & Economics|Business Communication|Meetings & Presentations|Business & Economics|Skills|Self-Help|Communication & Social Skills|Business & Economics|Training|Self-Help|Personal Growth|Success|Business & Economics|Human Resources & Personnel Management|Business & Economics|Decision Making & Problem Solving|Business & Economics|Negotiating|Business & Economics|Management|General|Business & Economics|Personal Success|Business & Economics|Leadership
Subjects: Interpersonal communication|Interpersonal relations
Weight: 0.8 lbs
ISBN: 9781260474183
ASIN: -
SKU: SP-9781260474183
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